Frequently asked questions
What do you do?
XAD provides professional mobile auto detailing services, including interior detailing, exterior washes, paint decontamination (clay bar), paint correction, and spray ceramic coatings. All services are performed on-site at your home or workplace for maximum convenience.
Where are you based?
We are based in the Greater Toronto Area, with operations centered in Mississauga, Ontario. We provide mobile detailing services across the GTA and surrounding areas.
What if we’re not satisfied with the results?
Customer satisfaction is our priority. If you’re not satisfied, we will work with you to make it right. Our goal is to ensure every vehicle leaves looking its best and every client is happy with the service.
Why isn't there a fixed address for your business?
XAD operates as a fully mobile detailing service rather than a physical shop. This allows us to bring professional-grade detailing directly to you while keeping costs efficient and convenient.
Appointments are scheduled in advance, and we come to your location.
How long does a detail take?
Service time depends on the package and condition of the vehicle. A basic detail may take 1–2 hours, while full interior and exterior details or paint correction services can take several hours.
Can I cancel or reschedule my appointment?
Yes. You can cancel or reschedule your appointment with reasonable notice. We understand schedules change and aim to be flexible with our clients.
What payment methods do you accept? Are taxes included?
We accept Cash, Debit and Credit Cards, and Interac e-Transfer.
All applicable taxes are included in the final quoted price.